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Fairmont Banff Springs, Willow Stream Spa
Visiting the Spa


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Indulge in first-class spa treatments, unwind in a sauna or pamper yourself in the salon – all waiting for at the Willow Stream Spa

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We are excited to share that the Willow Stream Spa will be reopening its doors as of June 1, 2020 for hair salon and retail services. Initial hours will be 9:30am – 6:30pm daily.

On June 13, 2020 spa services will resume and our Aquatic & Fitness Centre (open to hotel guests only) will reopen its doors. Please note, our spa pools will remain closed.

As always, caring for you is our top priority. To learn more about the extensive measures we are taking to safeguard, protect and care for our valued visitors and employees, visit

Relax, unwind and repeat. Set in the heart of Fairmont Banff Springs, the Willow Stream Spa is just waiting for you to discover it.

Soak in our mineral pools, feel your muscles ease with a massage or bask in the glow of the alpine sun from our outdoor hot tub. From steaming saunas to our new quiet room & modern salon the spa provides world-class attentive service in a mountain oasis setting.

Fairmont Banff Springs, Willow Stream Spa
Fairmont Banff Springs, Willow Stream Spa
Fairmont Banff Springs, Willow Stream Spa

Hours of Operation
Willow Stream Spa: Daily from 8:00am – 8:00pm, daily

Fitness Centre: Open, daily 8:00am – 5:00pm. Outdoor fitness classes & personal training available.

Aquatic Centre: Sunday – Thursday, 8:00am – 12:00pm & 4:00pm – 8:00pm

Friday & Saturday, 7:00am – 8:00pm

Spa Access Fees
Willow Stream Spa access is complimentary with the purchase of any massage, body or facial treatments on the day of the service. Nail and Salon services do not include the same access, though it is available at a reduced price of $49.00 per person. Daily spa access without a treatment is $79, and $69 for hotel guests. Weekday (Monday – Thursday) wellness happy-hour spa access (after 4:00pm) and weekend (Friday and Sunday) happy-hour access (after 5:00pm) are available for $49. Twilight weekday ( Monday – Thursday) spa access is available after 7pm for $35. 

* Please note, due to capacity, spa access may be limited to hotel guests only and guests with spa services. Please contact the spa 24 hours prior to confirm business levels. Spa access cannot be reserved.

Fitness Centre access is complimentary for hotel guests and open 24 hours daily.

Aquatic Centre access is complimentary for all guests of the hotel. Our outdoor aquatic pool has been converted to run on a salt water system. The benefits you will enjoy are softer water, less eye irritation and the elimination of the chlorine odour on your skin upon exiting the pool.

Age Requirements 
Minimum age of 18 for the spa and 16 for the Fitness Centre.

Gift Cards 
For a gift to “experience the journey to wellness”, purchase a Willow Stream spa gift card that will never expire! Call our Experience Coordinators at 1-800-404-1772 today.

Fairmont Banff Springs, Willow Stream Spa

Spa Treatments

From refreshing facials to deep tissue massages – find your way to rejuvenation here.

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Fairmont Banff Springs, Willow Stream Spa

Book Now!

We’re here to help! Book your treatment online or speak to one of our Spa Specialists for help planning your perfect spa visit by e-mail or phone at 1 403 762 1772

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Additional Information

Taxes and Service Charges
For your convenience, an 18% automatic gratuity and 5% GST will be added to all spa services and packages. Rates are subject to change. Occasionally, not all services may be available.

Cancellation Policy
If you must reschedule or cancel an a la carte appointment or spa package, please notify the spa at least 24 hours in advance. For group bookings made in your name, contact your group organizer to reschedule or cancel any spa appointments. Failure to show for an appointment will result in a 100% charge for the service.

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