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Fairmont Banff Springs, Willow Stream Spa
Visiting the Spa


Make the most of the real world with up to 30% off your stay

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Indulge in first-class spa treatments, unwind in a sauna or pamper yourself in the salon – all waiting for at the Willow Stream Spa

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We are pleased to welcome guests to the Willow Stream Spa for massage services. Please note due to governmental restrictions some services & facilities (including salon, pools, change rooms and lounges) remain suspended at this time. For more information regarding your spa experience, we’re available daily from 9:00 am – 5:30 pm through email at or phone at 403 762 1772 or toll-free 1 800 404 1772.

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  • Aquatic Centre: Closed
  • Fitness Centre: Closed
  • Tennis Courts: Closed for season

As always, caring for you is our top priority. To learn more about the extensive measures we are taking to safeguard, protect and care for our valued visitors and employees, visit

Relax, unwind and repeat. Set in the heart of Fairmont Banff Springs, the Willow Stream Spa is just waiting for you to discover it.

Soak in our mineral pools, feel your muscles ease with a massage or bask in the glow of the alpine sun from our outdoor hot tub. From steaming saunas to our new quiet room & modern salon the spa provides world-class attentive service in a mountain oasis setting.

Fairmont Banff Springs, Willow Stream Spa
Fairmont Banff Springs, Willow Stream Spa
Fairmont Banff Springs, Willow Stream Spa

* Please note, due to capacity, spa access may be limited to hotel guests only and guests with spa services. Please contact the spa 24 hours prior to confirm business levels. Spa access cannot be reserved.

Fitness Centre access is complimentary for hotel guests and open 24 hours daily.

Aquatic Centre access is complimentary for all guests of the hotel. Our outdoor aquatic pool has been converted to run on a salt water system. The benefits you will enjoy are softer water, less eye irritation and the elimination of the chlorine odour on your skin upon exiting the pool.

Age Requirements 
Minimum age of 18 for the spa and 16 for the Fitness Centre.

Gift Cards 
For a gift to “experience the journey to wellness”, purchase a Willow Stream spa gift card that will never expire! Call our Experience Coordinators at 1-800-404-1772 today.

Fairmont Banff Springs, Spa


From refreshing facials to deep tissue massages – find your way to rejuvenation here.

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Fairmont Banff Springs, Spa

Book a Treatment

We’re here to help! Book your treatment online or speak to one of our Spa Specialists for help planning your perfect spa visit by email or phone at 1 403 762 1772
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Additional Information

Taxes and Service Charges
For your convenience, an 18% automatic gratuity and 5% GST will be added to all spa services and packages. Rates are subject to change. Occasionally, not all services may be available.

Cancellation Policy
If you must reschedule or cancel an a la carte appointment or spa package, please notify the spa at least 24 hours in advance. For group bookings made in your name, contact your group organizer to reschedule or cancel any spa appointments. Failure to show for an appointment will result in a 100% charge for the service.

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