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Take some much-needed me-time for pampering and wellness in mountain tranquility

We are excited to welcome you back to Willow Stream Spa. As always, caring for you is our top priority. To learn more about the extensive measures we are taking to safeguard, protect and care for our valued visitors and employees, visit

We are now offering spa treatments and salon services! Spa Access may be enjoyed for two hours after your spa treatment in order to manage capacity restrictions. This exclusive access includes our mineral pool, water fall plunge pools, outdoor hot tub, separate men’s and ladies’ whirlpools and lounges, co-ed fireplace resting lounge, quiet relaxation lounge and change rooms – with social distancing measures. Please note; Saunas and Steam rooms remain closed, Spa dining is currently unavailable, Spa access is not available on its own or with salon services at this time.

The hotel’s separate Aquatic & Fitness Centre is open daily (hotel guests and members only).

  • Spa Hours: Daily, 8:00am – 8:00pm
  • Aquatic Centre: Friday & Saturday, 7:00am – 10:00pm | Sunday – Thursday, 7:00am – 8:00pm
  • Fitness Centre: Daily, 7:00am – 7:00pm

Willow Stream Spa is a serene alpine sanctuary for pampering, relaxation and rejuvenation. Unwind to the calming sounds of rushing waterfalls and burbling mineral pools inviting you for a restorative soak. For more than a century, travelers have flocked to this beautiful wild place on journeys of wellness and healing. Let the crisp mountain air and intensity of high-altitude oxygen inspire clarity of thought and renew your strength of purpose.

With top-of-the-world views and 27 private treatment rooms, our 40,000-square-foot award-winning day spa beckons anyone seeking refuge and quiet. Watch the sunset behind the Rockies from the outdoor whirlpool, lounge in your plush robe on the sunny spa terrace and detox in the steam room or eucalyptus-scented sauna. Let our experienced staff of professionals treat you to massage, facials, manicures, pedicures — or enjoy a massage with your partner in one of the spa’s deluxe couple’s suite.

Speak to one of our Spa Specialists for help planning your perfect spa visit by e-mail or by phone at +1 403 762 1772.

Please note: Spa services will be limited to in-house guests only of Fairmont Banff Springs for the 2020 Holiday Season (Friday, December 25, 2020 to Saturday, January 2, 2021)

SPA Offer


Treat yourself to two of the following same-day treatments of your choice to receive a $50 discount on the second service: Options include 60/90 minute Massage and 60/90 minute Body Experience of your choice. Please note, this offer may not be combined with any other offer or discounts and is meant for the same person on the same day. A Registered Massage Therpaist (RMT) receipt is only available for massage services, not body experiences.

View our Willow Stream Spa Price List for treatment information.

Willow Stream Spas are world-renowned for their authentic, energy building signature treatments, which offer experiences that highlight ingredients, techniques and products unique to Willow Stream Spa.

Hours of Operation: 8:00am – 8:00pm daily.

Please click here for Spa Services Terms & Agreement and here for our Accor Activity waiver. 

Our Facilities

40, 000 square foot spa includes:

  • 3 waterfall treatments whirlpools
  • Indoor mineral pool
  • Outdoor whirlpool
  • Spa attire (robe & slippers)
  • Spa amenities
  • Men’s/Ladies whirlpool
  • Men’s/Ladies sauna (closed)
  • Spa terraces
  • Men’s/Ladies Spa locker areas
  • Men’s/Ladies Lounges
  • Co-ed Fireplace Resting Lounge
  • Quiet Meditation Lounge
  • Men’s/Ladies Steam Room (closed)
  • Men’s/Ladies Eucalyptus Inhalation Rooms (closed)

27 Treatment rooms including:

  • 1-Multi Purpose Room
  • 4-Facial Treatment rooms
  • 2-Deluxe Suite
  • Full Salon including:
  • 3-Manicure stations
  • 5-Pedicure stations
  • 2-Styling Stations
  • 20 Massage/Body Experience Rooms

Find tranquillity

Fairmont Banff Springs, Spa


Plan your perfect visit to Willow Stream Spa, whether it’s one-hour treatment or a full-day retreat. Find our hours and policies, fees and amenities. Make a reservation or purchase a gift card. See you at the spa!

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Fairmont Banff Springs, Spa


Select a special treatment inspired by our pristine Canadian Rocky Mountain setting, and find out about special offerings and packages. Get the details about our tranquil spa facility and specialty treatment rooms. Visit the Spa Boutique to bring a little spa back to your own home.

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Find your retreat

Find your energy

Fairmont Banff Springs, Fitness Centre


There’s no need to leave your regular workout routine back home. Bring your exercise program, or start a new one, in our spacious state-of-the-art fitness center and pools, complimentary for guests. Book a session with our pro personal trainers, swim in the outdoor saltwater pool or try a fitness or yoga class.

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Fairmont Banff Springs, Winter


Want more? Let our best Banff offers tempt you into a relaxing getaway in the heart of the Canadian Rockies.

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